Is the product available in stock?

We produce the products after your purchase. By default all the Silk&Silvr jewelry webshop products are available to produce except one of a kind ones. If the product is totally out of stock or we do not produce it any more, we take it out from the webshop.

Am I allowed to return the goods I purchase?

We produce the products after your purchase. By default all the Silk&Silver jewelry webshop products are available to produce except one of a kind ones. If the product is totally out of stock or we do not produce it any more, we take it out from the webshop.

What is the cost of a customized jewelry?

The price of the customized jeweley depends on the stone used, metal type, gravity and others. If you have a limit, please make us know before the process. This will prevent misunderstandings. 

What are the accepted payment methods?

Paypal for all countries.

How long does the delivery take?

We produce the products after your purchase. It takes seven (7) working days. In addition the delivery time of different countries is listed below.

Did you find the answer from this page? If not, please contact us at info@silkandsilver.com or call +90 (532) 447 43 53. Silk&Silver Jewelry webshop customer service helps with all the questions regarding the orders and the webshop products. Our opening times are from 9 am to 5 pm on business days (Turkey).
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Tel: +90 533 558 58 40  |  Email: info@silkandsilver.com