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Silk&Silver Jewelry Sales Agreement

SELLER:

  • Company Name: DPT Yönetim Danışmanlığı Ltd. Åžirketi / Silk&Silver Jewelry

  • Address: Mürsel Mah. Güvercin Sk. IMKYK, 16960Mudanya, Bursa, Türkiye

  • Phone: +90 533 558 5840

  • Email: dilekplatin@gmail.com

  • Website: www.silkandsilver.com

BUYER:

  • Name: [BUYER’S FULL NAME]

  • Address: [BUYER’S ADDRESS]

  • Phone: [BUYER’S PHONE NUMBER]

  • Email: [BUYER’S EMAIL ADDRESS]

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Article 1 - Purpose

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the products or services ordered by the BUYER from the SELLER’s website or via telephone, in accordance with the Law No. 6502 on Consumer Protection and the Distance Contracts Regulation.

The BUYER declares that they have read and accepted all preliminary information about the product, payment, and delivery conditions available on the SELLER’s website, and that they have confirmed this information electronically before placing an order.

Article 2 - Product and Order Information

  • Product Name: [Product Name]

  • Quantity: [Quantity]

  • Price (including VAT): [Unit Price]

  • Delivery Fee: [Delivery Fee]

  • Payment Method: [Payment Method]

An invoice will be issued and sent along with the product and will form an integral part of this Agreement.

Article 3 - Delivery and Performance

  • Products will be delivered to the address specified by the BUYER.

  • The BUYER must inspect the package upon delivery and refuse acceptance if the package is visibly damaged.

  • If no damage is recorded at delivery, the product is deemed accepted in good condition.

  • Delivery costs are borne by the SELLER unless otherwise stated.

The SELLER shall deliver the products within 30 (thirty) days after order confirmation unless otherwise agreed. If delivery is delayed, the SELLER must inform the BUYER and may extend the delivery period by an additional 10 (ten) days.

Article 4 - Right of Withdrawal

  • The BUYER has the right to withdraw from the Agreement without providing any reason within 14 (fourteen) days from the delivery date.

  • To exercise this right, the BUYER must notify the SELLER via email (dilekplatin@gmail.com) within the withdrawal period.

  • The product must be unused, undamaged, complete with its original packaging, and accompanied by the invoice.

  • Upon acceptance, the SELLER will refund the product price within 14 (fourteen) days of receiving the returned item.

  • The cost of return shipping shall be borne by the SELLER if the product is defective; otherwise, it is borne by the BUYER.

Article 5 - Products Excluded from Withdrawal Right

The right of withdrawal cannot be exercised for:

  • Custom-made or personalized products,

  • Products damaged due to improper use after delivery,

  • Products manufactured or modified to the BUYER’s specifications (e.g., resizing, engraving).

Article 6 - Payment and Default

  • Payments can be made via credit card, debit card, or bank transfer.

  • In case of default, the BUYER is liable for all damages and legal expenses incurred.

  • If the bank or payment institution refuses payment after the delivery due to unauthorized use, the BUYER must return the product to the SELLER within 3 days.

Article 7 - Liability

  • The SELLER is responsible for delivering products in good condition and as described.

  • If the ordered product becomes impossible to supply after ordering, the SELLER must immediately inform the BUYER and refund all payments within 10 (ten) days.

Article 8 - Applicable Law and Jurisdiction

  • This Agreement shall be governed by the laws of the Republic of Turkey.

  • Disputes arising from this Agreement shall be resolved by the Consumer Arbitration Committees or Consumer Courts at the BUYER’s or SELLER’s place of residence.

Delivery and Shipping
Warranty and Return
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